Report by the Board of Directors

Highlights 2015

  • In IT services, organic growth in local currencies exceeded the market growth, sales up by 3%
  • Tieto’s growth businesses comprising Customer Experience Management, cloud services, Lifecare and Industrial Internet saw 20% growth – new start-up, Security Services launched
  • Customer insourcing resulted in lower sales in Product Development Services as anticipated – efficiency measures undertaken have resulted in a healthy cost structure for the existing business
  • Underlying operating margin rose to over 10% - the automation programme in Managed Service was a key contributor to the improvement