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Accelerating digitalization in the public sector - Lifecare as one key driver

Digitalization has become the indisputable, overarching driver for public sector service development, helping to meet the evolving expectations of citizens and general efficiency requirements. During Tieto’s nearly five decades of operations, the company has gained strong customer relationships and a firm foothold in the sector in Finland and Sweden as well as in the area of municipal welfare in Norway. In 2015, Tieto's position in Norway was further strenghtened by the acquisition of Norway-based Software Innovation. Tieto’s ambition is to become the preferred digitalization partner for its customers. Here are some examples of steps taken during 2015 within the public sector.

Acquisition of Software Innovation accelerating digitalization in the Nordics

In summer 2015 Tieto acquired Norway-based Software Innovation, a leading software company in the Enterprise Content Management (ECM) business in the Nordic countries. The acquisition has strengthened Tieto’s capabilities to offer standardized ECM solutions for the public sector, speeding up digitalization and improving resident services. In the second half of 2015 several joint customer relationships were established, such as with the State Treasury of Finland, the Finnish Ministry of Social Affairs and Health, and the Finland-based development financing company Finnfund.  

The acquisition has also strengthened Tieto’s presence in Norway. In the autumn Tieto appointed Software Innovation CEO Torstein Harildstad to head Tieto’s Public Norway business. The aim of the Public Norway unit is to support customers with the full Tieto offering portfolio for the public sector and to drive growth in the market.

Next generation Lifecare solution progressed well in healthcare and welfare

Taivalkoski municipality in Finland started using Tieto’s Lifecare system in primary care in December. Lifecare is Tieto’s next generation IT solution for social care and healthcare, designed for the Nordic countries, and its implementation in Taivalkoski marks a major step for Lifecare as a whole. The system’s role-based user-interface supports effective care chains and decision-making. Lifecare development is based on modularity. Certified open interfaces support the ecosystem and the integration of diverse 3rd party applications and services into the system. During 2016 holistic use of Lifecare will expand within public healthcare and dental care in Finland.

In Sweden Tieto is the market leader in welfare solutions. In autumn 2015 a major step forward was taken when Sweden’s third largest city, Malmö, transferred to Tieto’s next generation solution, Lifecare. Malmö has approximately 8 000 system users within welfare, all of whom are expected to benefit greatly from the total mobility offered by Lifecare.

Many individual Lifecare solutions are already successfully in use across the Nordics, for example within home care, home healthcare and dental care.

Region Västra Götaland and Tieto enter into an exceptional collaboration for the digitalization of cancer care

Tieto entered into an agreement with Region Västra Götaland (VGR) in Sweden to digitalize VGR’s pathology processes. The agreement is valid for 10 years and includes an option for VGR to extend the deal across another 10 years. Tieto helps to coordinate the digitalization of the entire production process, resulting in faster cancer diagnostics in the region. The collaboration marks a huge leap forward in the development of cancer diagnostics in the Nordics.

“We are convinced that this will lead to significantly higher quality for our patients who will no longer have to wait more than absolutely necessary for their test results”, says Mikael Wintell, organisational developer within VGR's healthcare division.

Traffic made smarter in Finland – Waltti travel card system taken in use

Tieto has provided the Waltti travel card system for TVV Lippu- ja maksujärjestelmä Oy. The system is expected to be used in 22 cities and 9 regional ELY Centre areas in Finland over the coming years, acting as a foundation for flexible cross-regional travel. The system also provides a platform for future Mobility as a Service (MaaS) development. During 2015 Waltti was taken into use in bus traffic in the cities of Joensuu, Jyväskylä, Kajaani, Kouvola, Kuopio, Lappeenranta and Oulu as well as within the regional ELY Centre of Central Finland. In 2016 more cities will follow.